Virginia Website Care Plans

It’s not Maintenance… It’s Peace of Mind.

We take care of your website for you and help you turn it into a money-making marketing tool so you can focus on growing the business you’ve always wanted.

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Get A care plan today

Do You Struggle To
Manage Your WordPress Website?

You’ve spent time, money and effort on your website and it continues to take up your time. Updates, security fixes and constantly updating content can make you feel like you are working for your website instead of it working for you. You need someone who cares about your website as much as you do, someone who loves updating it and values your time.

You need a website care plan

Backups You Can Count On

It’s one of the worst feelings in the world: you make a small change to your website and it breaks everything, or you log in one day to find you’ve been hacked! You no longer have to worry about it.

Updates Taken Care Of

WordPress is amazing, always updating and changing to bring you the best platform possible. But without constant updates your site could be vulnerable to bugs in the code or hackers.

Security Before You Need It

Malicious software can cause havoc on your website for months without being detected. By proactively checking for malware and known vulnerabilities you can protect your site and your users.

Content Updates

New office address? Updating your phone number? Changing your business hours? Updating your bio? Content changes are included as part of your monthly support package, just ask.

Design Updates

Need to add, remove or change a photo? How about updating an icon or changing a colour on your site? No problem. We’re here to help ensure your site is always looking its best.

Support Time

Sometimes you try to change something and it all goes wrong. With dedicated website support time each month We’ll help you to make sure your website is running smoothly and at its best.

Monthly Reports

Detailed Reports

Each month you’ll receive an executive summary that shows everything that has been done to your website. The report is easy to understand and can help you get a better understanding of what it takes to manage your website.

View Sample Report
Monthly Maintenance

Monthly Maintenance

When you last logged in to your website how many updates were waiting for you? Updates do more than just add a few new features, they also provide critical security fixes. Not applying updates can make your site vulnerable and put users at risk.

Monthly Support

Support Time

For many people, the support time alone makes their website care plan worth it. Included with each plan is a dedicated amount of time for troubleshooting, content/design updates and Q&A. It’s like having your very own personal tech-guys.

Testimonials

What our clients say
about our Dephlex

Dephlex has one of the best customer services I have experienced in the web designing world. After explaining what I wanted over the phone, the site was built in a short time to suit my specifications.
u003cbru003eKEVIN, LIFE IN KOLOR
Photographer
Coming up with a unique concept that fit my brand was really a struggle until i met Dephlex. They do great work in a timely manner, have great customer service, and really aim to get the design just right.
u003cbru003eDARRILYN, ELLA DISCOVERY
Founder
Explore Our Care Plans

How Valuable Is Your Company’s Most Important Marketing Asset?

Having trouble deciding on a plan? Give us a call at +1 (307) 387-0848 and one of our consultants will be able to guide you through your decision. You can also send us an email to hello@dephlexcreatives.com

Tech Care

$49 /month

Perfect for people who want someone to take care of the technical things and provide minor updates each month.

  • Premium Web Hosting
  • Cloudflare Firewall & CDN
  • Enterprise Transactional Email 
  • Premium Plugins, over $500/YR Value
  • Software Updates
  • Daily Database Backup
  • Daily Files Backups
  •  Malware Scan
  • Empty Spam & Trash
  • Web Analytics
  • Database Support
  • Training Videos
  • Website Care Report
  • 1hr support & content updates
  • 24/7 Uptime Monitor
  • Performance Optimization
  • Monitoring Intrusion
  • Link Scan and Fixing
  • Strategy / Coaching Calls
  • E-commerce Addon support
Get Started

Pro Care

$89 /month

Recommended for small business, eCommerce and membership site owners who want technical support.

  • Premium Web Hosting
  • Cloudflare Firewall & CDN
  • Enterprise Transactional Email 
  • Premium Plugins, over $500/YR Value
  • Software Updates
  • Every 6hrs Database Backup
  • Every 6hrs Files Backups
  •  Malware Scan
  • Empty Spam & Trash
  • Web Analytics
  • Database Support
  • Training Videos
  • Website Care Report
  • 2hr support & content updates
  • 24/7 Uptime Monitor
  • Performance Optimization
  • Monitoring Intrusion
  • Link Scan and Fixing
  • Quarterly Strategy Call
  • E-commerce Addon support
Get Started

Partner Care

$589 /month

Suited for those who want to get the best performance out of both their website and social media platforms.

Includes all of Pro Care plan plus:

Our Build Social media package which is ideal for entrepreneurs and small businesses that need help getting started using social media for their business to build awareness and trust. 

  • Auto Updating Privacy Policy from Termageddon
  • 4hr support & content updates
  • Available Phone support
  • ShortPixel Image Compressions
  • Dynamic WebP Generation 
  • Site Performance Monitoring 
  • Monthly Strategy Call
  • Social Media Audit
  • Social Media Calendar 
  • Account Creation / Optimization 
  • Platforms included: Facebook, Instagram, Twitter, Pinterest & LinkedIn 
  • 12 Social media monthly posts
  • Page Monitoring & Engagement
Get Started

All Prices in US Dollars

Will You Still Help Me If I Don’t Have A Care Plan?

Absolutely!
We are happy to help clients both old and new, even if the website wasn’t built by us. If you need immediate support (within 6 hours – 12 hours) and you do not have a care plan, our minimum time cost is $149 (weekends additional cost). Submit a support ticket, or just email us at support@dephlexcreatives.com

FAQ

Frequently Asked Questions

Our Website Care Plan is website maintenance on steroids. We provide a proactive, managed wordpress support service for your website and on top of that we include 1 hour per month of custom webmaster support in the Tech care plan, 2 hours in the Pro plan and 4 hours in the Partner plan. 

The important word here is that we are PROACTIVE, not reactive.

Most other companies that offer cheaper wordpress maintenance services will offer a “reactive” service which involves you telling them what you need done. Reactive services are pointless for the average busy business person who does not have the time to manage their own wordpress site or manage their care provider.

We have 3 options. Each depends on your website and your business needs. How often do you update your website? How many visitors do you have in a given month? Are you selling products and services?

Never a cost to leave.

If we are building or redesigning your site; there is no setup fee if you are joining our web care plan straight away as part of the project.

If it’s been more than six months since we built your site or if you have made changes to the site since we built it within those six months, there is a $199 setup fee.

If we didn’t build your site the setup fee is also $250.

If you decide to decline our web care plan, there’s a lot that can go wrong. Here are the top reasons We recommend you make sure your website is maintained:

  • The site will not be optimized which leads to poor performance, slow loading times and a gradual loss of Google SEO rankings.
  • The site’s tools, plugins, themes and WordPress itself will quickly go out of date which is the #1 leading cause of website hacks. It’s incredibly important to keep ALL your website tools and plugins up-to-date.
  • You’ll have no backups or restore points so if the site get hacked or breached, you could lose all your content, pages and Google ranking.
    You won’t get a monthly report overviewing your site traffic, page views, etc.
  • Most importantly, you won’t have us as your trusted webmaster to assist you with quick updates, tweaks, website issues, etc. Often you’ll have to try getting a hold of your hosting company for any assistance.

If you decide to decline our web care plan, there’s a lot that can go wrong. Here are the top reasons I recommend you make sure your We can take care of getting the site cleaned for an initial cleanup fee of $350 then we can immediately get your site on our monthly plan to make sure it remains clean and protected form hacks.

The purpose of the website care plans is to provide a preventative approach to keeping your website safe and secure. That being said, the bad guys are always getting smarter and trying new ways to mess with websites. Sometimes things may slip through the net and when that happens I’ll be here to help.

If something goes wrong (whether that’s because of a technical error, a user error or a sneaky hacker!) We’ll be in your corner fighting to get your website back online. Using your website backups, restoration and cleanup efforts you’ll be back online in next to no time.

You sure can! Although our plans are created for sites we build or re-design, we welcome clients looking for a long-term relationship with a dedicated webmaster.

First, we will need to do a WordPress website audit to see if you would be suitable for our Care Plans. This WordPress website audit service would be charged at $250. Once the audit is complete, I will suggest a Care Plan that best suits you and your business and how you can proceed. Please email us at support@dephlexcreatives.com to tell me more about your situation.

Major design changes or large web feature changes are not covered under the Care Plans. If you want large-scale changes to your site, please contact me at support@dephlexcreatives.com, and we can discuss your requirements.

Some specific examples:

Google Search Console: If there is an error from Google Search Console, you can forward this to us. We’ll do our best to check if it is something we can fix in under 5 minutes. Usually, these errors are temporary if it is a major search engine optimization issue that falls outside the care plan purview.

SEO: If you are not part of our SEO Package, we cannot be responsible for how your website performs organically on Search Engines. SEO is a complicated process and requires regular content, research, and analysis. If you are interested in growing your reach organically, please visit our SEO page.

Broken Links: Within your monthly report will include a broken links report. If they are internal links that are broken, we will fix them. If they are external, you will need to provide the correct link, but we will fix it as part of your care plan. 

We will make regular software and plugin updates to keep your website secure, regularly backup your website, as well as make small content and/or design changes that you have specifically asked for.